Thanks for shopping at vetbone.com
If you are not completely satisfied with your purchase with us, we are here to help you.
You have 14 calendar days to return the product from the date you received it.
To be eligible for a return, your product must me unused, in original condition as received, with the outer box packaging as well as the inner packaging and all the labels and MRP labels intact.
Your item need to have a proof of purchase, either invoice or order details.
Once we receive the product, we will inspect it and notify you that we have received the same. We will notify you immediately on the status of return after inspecting the product.
If your return is approved, we will initiate the refund in the same account through which we had received the payment within 7 Business days.
You will be responsible for paying for the return shipping, and return shipping would not be reimbursed to the customer. Shipping cost are non-refundable.
If you have any question on how to return the product, contact us.